Power of Lean Healthcare
As health care costs increase at a faster rate than different products or services, health care providers, in particular hospitals, are beneath continuous pressure to dramatically improve service, reduce costs, improve patient safety, reduce waiting times, and scale back errors and associated litigation.
But, hospitals don't seem to be making the necessary improvements in value, quality, and safety. A report by the U.S. HHS Workplace of the Inspector General finds that 20% of consecutive inpatient stay sequences were related to poor quality care, unnecessary fragmentation of care, or both. The present organization and management of hospitals is an imperfect system that can't effectively address these issues. Major comes to restructure hospitals, dramatically cut back value, and improve customer care have had very little impact on quality or cost.
In simplistic terms, current healthcare systems don't seem to be designed to form the process or 'price stream' of care flow smoothly. Healthcare services are typically 'batch and queue', with patients spending most of their time waiting till the Healthcare Skilled is prepared i.e. push versus pull. Because the population matures, patient cycle times within the hospitals, post-care facilities, and laboratories become key measurements that require to improve.
Our belief is that Lean Healthcare can give a resolution to successfully address a number of these concerns with minimal value but most benefit.
Lean in Healthcare
The essence of Lean Thinking is to eliminate waste through understanding how the patient defines value and how to deliver that value. Lean Thinking focuses on making an economical, waste-free continuous flow engineered on a pull vs. 'batch and queue' approach aligned with the continual pursuit of a excellent system.
Samples of Healthcare Waste:
- Redundant capture of knowledge on admission
- Multiple recording of patient info
- Excess supplies stored in multiple locations
- Excess time spent looking for charts
- Patient waiting rooms
- Excess time spent expecting equipment, lab results, x-rays etc.
- Excess time spent managing service complaints
Hospitals are created from a series of processes with diverse lines of business. As a consequence, they need to make their delivery systems with these lines of business in mind. Hospitals would like to know the businesses that drive 80% of their worth proposition. They need to streamline their organization systems and processes to completely support the process required to deliver top quality care.
Commitment and support for any lean initiative desires to not only return from top healthcare management but, even additional critically, from the 'bottom up' for implementation. Decision creating and system development would like to be pushed all the way down to rock bottom levels of any healthcare organization.
Management consultants are normally engaged as Lean modification agents instead of as Lean facilitators. Healthcare employees should lead any Lean implementation program. These folks are best equipped to perceive the work setting, problems, challenges, what can work and what won't. An empowered and knowledgeable team is therefore essential to attain sustainable improvements and long-term success in any Lean initiative. Put merely, Lean will not work while not an informed workforce.
Samples of Lean Healthcare Performance Metrics
- Improved patient satisfaction
- Increased operating room utilization
- Reduced time between procedures
- Lower tools and supplies inventory
- Reduced laboratory house
- Improved price effectiveness
Lean Healthcare Accreditation
A brand new Lean Healthcare Green Belt Certification program was recently developed to enable effective staff empowerment. The on-line program represents the first International Healthcare Certification of its kind, and provides an essential 'initial step' to not only understanding the idea however conjointly the applying of Lean tools and practices through detailed work assignments, in-line assessments, and final examination.
The program has been designed in association with the Irish Institute of Industrial Engineers, the Canadian Skilled Logistics Institute, Lean Specialists, and Healthcare Consultants along side the Leading Edge Group. It's open to personnel concerned in any organization inside the healthcare field, significantly those related to hospitals, clinics, nursing homes, blood banks, laboratories, and pharmacies. Once these individuals have the 'applicable' information, they will be able to envisage and achieve results and, most importantly, meet the needs of patients now and within the future.